For financial and non-financial transactions, your complaint will be attended shortly, and the status will be communicated on your registered mobile/email ID.

(Customer can register a complaint/chargeback for online transactions for digital payment gateways like IMPS, UPI, ATM, POS, E-COMM, etc., here. Customers can also raise complaints regarding branch/service-related matters that are non-transaction-based here.)

Your complaint will be attended shortly, and the status will be communicated on your registered mobile/email ID. It is advised to register your complaint on:

(Customer has to raise a complaint in case fraud takes place online. Immediately block the respective channel or freeze all debit transactions by calling the Customer Care Toll-Free Number or visiting Link Here (only for RUPAY Card).)

Stay informed about the progress of your complaint through track your complaint. Enter your complaint number to access updates on the status of your complaint. We are committed to resolving your concerns promptly and transparently.